Sliding doors aren’t perfect. Despite their many benefits, they can still become damaged. A broken automatic door is a real problem for any building, but there’s always a solution to problems like this and a series of steps all property owners need to follow. Check out what to do when your commercial glass door breaks. .

Secure the Area

Once the glass breaks on a commercial door, you need to secure the area. An accident could easily happen, and you don’t want to be responsible. Patrons walking in and out or close by could easily injure themselves.

Set out cones or form a barrier to close the section from access. If the door’s problem isn’t shattered glass but something internal, you still need to warn people. Let civilians know that they need to stay clear away from the door by blocking it off.

Note the Damage

Next, note the damage. What type of break did the door experience? How extensive was it? What was the cause? Note all these points in your report. You may need to share them with the maintenance crew or fill out an accident report.

If there’s a warranty on the installation of the door, the information you relay to your provider might qualify you for a free repair or replacement. Try and be as specific as possible about it. The more information you can provide the repair crew, the better. Of course, they’ll make their own notes once they arrive on site, but seeing yours could be helpful.

Find an Alternative

A broken commercial glass door means the standard way of entering the building is out of commission. You’ll need to find an alternative entrance and exit for everyone frequenting the building. This won’t be too difficult because no building should have only one entrance. That’s a fire hazard.

Scope out the site and choose an alternative most suitable for your property. Notify everyone of the temporary change. Place a sign on the old door directing them to the new entrance. For the seeing impaired, you might want to have an audible announcement outside so that they’re aware of the changes too.

Make the Call

Last, contact the pros. Professional automatic sliding door repair companies know exactly what to do to fix your commercial glass doors. Here at Pacific Entrance, we can help you. Don’t wait to place the call, either. As soon as the door breaks, you need to notify the proper experts.

Explain to them your dilemma and ask them what suggestions they may have until they can get to you. Schedule a maintenance repair quickly. Also, ask them if they have any preventative measure recommendations to stop something like this from happening again.

Now you know what to do when your commercial glass door breaks. Get in touch with us! For more information, visit our website.