Common Issues That Cause Automatic Doors To Fail

August 31, 2021

Automatic sliding doors offer your business many benefits, including greater accessibility, cleanliness, and even energy savings. They play a crucial role in making first impressions on guests and clients visiting your company. Unfortunately, they’re not infallible and may need repairs at times. Therefore, it’s good to be aware of some of the most common issues that cause automatic doors to fail so that you know what to look for.


Sensor Malfunctions


Automatic sliding doors remain contactless and germ-free by using sensors to determine when they need to open. There are many kinds of sensors for automatic doors, from optical sensors to motion detectors. Any of these pieces of technology can potentially malfunction, and troubleshooting your automatic sliding door will help you find the root of the issue. One of the most common issues with sensors is an apparent delay. The door will open, but not at the convenient pace that people expect. Floor sensors can become damaged due to excessive weight and wear, while optical sensors may register any new objects in the area and stay open when no one is near.


Power Interruptions


Though cliché, you may also want to check that automatic doors with “on/off” switches are on just in case a customer or employee accidentally switched the power off. Sometimes, the power switch may be in the correct position, but a power outage may occur, making the door nonfunctional. In such situations, you may want to reset the circuit breaker to see if the power interruption is the issue.


Broken Rollers


Automatic sliding doors operate using a motorized belt system in which rollers help slide a door as a motor mechanism moves the belts they rest on. If damaged, rollers can cause a door to move slowly or not open at all. Any kicking or hitting that occurs to the door itself can jostle the rollers, and prolonged wear and tear can cause them to misalign or break entirely.


If you notice any issues with your business’s automatic doors, the team at Pacific Entrance is happy to help. Our fully licensed technicians will determine if any of these common issues are causing your automatic door failure and make the necessary repairs to get your entryway functioning again. With 24-hour availability, our automatic doors repair is available to companies in the Washington and Oregon area around the clock. We’ll also bring exceptional and affordable service. Reach out today to find out more about everything we have to offer. 

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